Return Policy
Precious metals transactions are generally final after completed delivery acceptance.
Returns or exchanges may only be considered for verified authenticity concerns, incorrect product delivery, or verified operational/documentation errors.
Claims must be submitted within 48 hours of handover.
Returned products must remain in original condition and include all refinery certificates and supporting documentation.
No refunds or price adjustments due to bullion market price fluctuations after transaction completion.
Returns or exchanges may only be considered for verified authenticity concerns, incorrect product delivery, or verified operational/documentation errors.
Claims must be submitted within 48 hours of handover.
Returned products must remain in original condition and include all refinery certificates and supporting documentation.
No refunds or price adjustments due to bullion market price fluctuations after transaction completion.
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